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C
chelskoh25-gmail
September 9, 2022
Question

I did an oopsie on my invoice. I can't find a way a correct my business address. I'm trying to add my BN instead of GST/HST Registration number. Can anyone help me?

  • September 9, 2022
  • 1 reply
  • 0 views
So my invoice won't allow me to remove the GST/HST Registration number. I want to put my BN instead. Is there a way to do that?

1 reply

T
Trish_T
September 9, 2022

Hi chelskoh25-gmail,

 

Welcome to Community!  It's important that your company information is accurate for a positive outcome when creating your forms.  QuickBooks Online has the flexibility you need to accomplish your goals seamlessly.  I'd be happy to assist!

 

Follow these steps to to correct you business address and BN;

 

1. Open Settings ⚙ and then select Account and settings

2. Click on the Edit ✎ beside the Contact info section

3. Make the necessary adjustments to your Company address

4. Hit Save

5. Scroll down to the Business Number section and hit the Edit ✎

6. Enter the number and hit Save

7. Click Done to save the changes

You're all set!

 

Please feel free to reach back out if you have other questions.  We'd love to help!

C
chelskoh25-gmailAuthor
September 11, 2022

I did that but that's not the issue that needs to be fixed. I don't think I worded my question right. I meant to take off the GST/HST Regiatration No. from the billing invoice so I can put my BN instead. For some reason my BN thinks its a GST/HST Registration No. 

Jen_D
Jen_D
September 12, 2022

I'll be right here to share some help with making sure the right information on your invoices are added, @chelskoh25-gmail.

 

The steps shared by Trish_T is the way to update the BN on your invoices. However, if this is not the case for you, we can check the invoice template and see what needs to be updated in there.

 

Follow the steps below:

 

  1. Open a new invoice by clicking + New, then Invoice.
  2. Click the Customize option at the bottom, then Edit current.
  3. Click the Content tab and the Header section of the template to the right.
  4. Mark the Business Number field. Make sure the numbers are correct.
  5. Scroll-down to the Custom fields and manage them. See if there are other numbers on the template that you don't want to include.
  6. After that, save your settings then click Done.

 

Kindly update this thread with the result. I want to know if you're all set or if you need further help with your invoice details. I'll be right here to help you.

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