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January 26, 2023
Question

I have 12 App transactions (in one) that are stuck. One trans. is from Acuity which doesnt do HST. I need to get the trans. to show HST in Quickbooks. How do I fix this?

  • January 26, 2023
  • 1 reply
  • 0 views

Acuity : Credit C. transaction = service provided + HST but when added to Quickbooks shows only a total amt. and no tax code. Acuity does not allow HST.

1 reply

January 26, 2023

Hello there,

 

Welcome to the QuickBooks family. It's important you're able to get the help you need in order to move forward with your work. I'll be glad to point you in the right direction so you're on the right track with your work. 

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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