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September 30, 2020
Question

I'm having trouble coding my quarterly GST payment from my banking info, any suggestions?

  • September 30, 2020
  • 1 reply
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1 reply

PatriciaT
September 30, 2020

Hi llamond-shaw-ca,

 

I'm glad to hear you're taking advantage of the Bank Feeds in QuickBooks Online to automatically download and categorize your transactions. Making sure your GST payments are properly handled in the system ensures accuracy across your book. I'll be happy to assist you with this.

 

It sounds like you're trying to categorize your transaction in the Banking menu. Feel free to review this article to make sure you're following the necessary steps: Categorize and match online bank transactions in QuickBooks Online

 

In case you're trying to create a rule for your transactions, here's an article to assist you with that: Setup bank rules to categorize online banking transactions in QuickBooks Online

 

If you're unable to categorize your transaction or set-up a rule, it could be due to a browser issue. Temporary internet files that accumulate in your browser can sometimes cause bugs in the software. To ensure your app or browser is running the program as designed, I recommend following the troubleshooting steps in this article: Intuit Clear cache and cookies to fix issues when using QuickBooks Online

 

For any further assistance, please reach out to our tech support team. 

 

Schedule a Callback or Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. Support is available from Monday to Friday between 9 a.m. and 8 p.m. ET.
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Have a great day!