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Bookeeping101
July 24, 2023
Question

Importing Sales by Journal Entry, including GST Payable

  • July 24, 2023
  • 2 replies
  • 0 views

I'm trying to upload journal entries to replace a manual sales receipt process at the moment.  My journal entry includes a GST Payable line.  I see these figures in my chart of accounts, but am not seeing it being picked up when I go to the Taxes section and prepare to file.  What am I missing to fix this?

2 replies

J
JamesM4
July 24, 2023

Hi Bookeeping101,

 

Welcome back to the QuickBooks Community. It's important you're able to get the resolution you need so you can continue to manage your work with peace of mind. I'll be glad to steer you in the right direction from here.

 

In order to get more in-depth info on what's happening with the taxes and the Journal Entry import, I see you benefiting more by contacting our support team outside of the Community preferably via phone. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.

K
KORA
August 23, 2023

I am having the same issue.

When I import the JE it shows as no gst on Sales.

Then I have to go manually into the JE to modify the GST sales and divide amount for 1.05 and enter the new amount to make it match.(Please see the attachment)

 

There is any why to import the JE with GST (Sales) information?

 

T
Trish_T
August 23, 2023

Hi KORA,

 

Thanks for joining us here.  Importing your journal entries in QuickBooks Online is a great way to save valuable time with manual entries.  However, it's important to review the 'sample file', to view what data will be included during the import process.  To review the sample file, follow these steps;

 

1. Go to your Settings ⚙ and select Import Data

2. Click on the tile for Journal Entries

3. Open the hyperlink to Download an example

 

Should you require additional assistance, please don't hesitate to contact us, using one of the methods provided by my colleague, JamesM4.

 

Feel free to reach back out if you have other questions.  We'd be happy to help!

K
KORA
August 23, 2023

Is this a chatGPT generated answer?

Is not.even addressing the problem. Great job on support QB

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