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June 2, 2022
Question

In section Manage sales tax why there isnt ontario province in AddtaxÉ

  • June 2, 2022
  • 1 reply
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1 reply

June 2, 2022

Hey there skashefi1-mysene,

 

Thanks for reaching out here. It's vital that you are able to add the tax that you need. QuickBooks Online is a great too, it allows you to add and manage your taxes. I can provide some information on adding taxes.

 

It may be browsing data on your system that is preventing the software from doing what it is supposed to do and not be able add certain taxes. Here are some steps to resolve issues that are caused by browsing data:

If you are still not able to successfully add the tax you need, I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting as well as view your screen to see what may be causing the issue. You can reach out to them using one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here