Skip to main content
September 8, 2022
Question

Is anyone having issues with Quickbooks 2-step verification when is turned off but still asking for code? Also logging you out

  • September 8, 2022
  • 1 reply
  • 0 views
Appears to be time sensitive, i have had to log in about 8 times a day. Quickbooks says it is not there issue but i have done everything on my end to clear cache and cookies

1 reply

Angelyn_T
September 8, 2022

Hi there, @dr-botova. Let me share some information about the 2-step verification when logging in to your account.

 

The two-step verification is an additional layer that strengthens the security of your QuickBooks Online (QBO) account. Once you've turned this off, there are times that you'll be asked to pass two-step verification due to several factors such as the device, network, or browser you use to sign in to Intuit products. If we can't establish high confidence of trust based on these factors, you may need to verify your identity to make sure your account is not compromised.

 

If you're sure you're signing in from a trusted device, you need to verify your identity due to external factors, such as an ad blocker. In this case, either add the *.intuit.com domain to your ad blocker's allow list or disable your ad blocker specifically for the *.intuit.com domain.

 

You can learn more about multi-factor authentication from this link: Verify your QuickBooks Online account with multi-factor authentication or two-step verification.

 

Once you open QuickBooks, you're now ready to start tracking your entries.

 

If you have other questions about the multi-factor security, let me know by adding a comment below. I'm more than happy to help. Keep safe!