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September 14, 2022

Hello Akervin, 

 

Glad to have you connect with us here. It's essential you're able to get the resolution you need in a timely manner. I'll be glad to point you in the right direction so you're on the right track with your work. 

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will also be able to share your screen and help you further with this. You can reach out to our support team using this link: Contact QuickBooks products and services Support (US)

 

In the meantime, feel free to ask other questions, I'm here to assist.