Skip to main content
C
Coast1
June 2, 2022
Question

ITC on bank transactions

  • June 2, 2022
  • 1 reply
  • 0 views

I am pretty new to QBO Online and need a bit of help with ITC’s on bank transactions. I have my 15% HST tax set up and have applied the tax collected on sales and spent on expenses. When I run my Sale Tax report for my quarterly remittance, my ITC section is showing $0. I don’t use QBO to invoice as my sales are generated through a POS system. All of my transactions are downloaded through my bank and then Categorized. What am I doing wrong to not have any amount showing in ITC?

Thanks in advance!

1 reply

J
JamesM4
June 2, 2022

Hello Coast1,

 

Thanks for connecting with us here. It's important you're able to get the resolution you need with this in a timely manner. I'll be glad to point you in the right direction so you're on the right track with your work. 

 

Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. This ensures that your account info remains private and secure. A specialist will be able to share your screen and have a visual reference of what you're seeing on your end. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need anything else.

Terms & ConditionsAccessibility statement