Mobile app isn't adding tax? The online desktop does and I have set up my tax rates, so not sure what the problem is?

QuickBooks Online ensures data consistency across platforms, so changes should sync when logged into the same account and accessing the correct company file, Saundersproductions.

Given that you are experiencing difficulty adding tax within the mobile application, I recommend clearing the app data to refresh the system and eliminate any outdated files that may lead to unexpected behaviors.

Please follow these instructions based on your mobile operating system:

iOS:

1. Navigate to device Settings, then select General.
2. Tap on iPhone/iPad Storage and locate the QuickBooks Online app.
3. Select Offload App.
   

Android:

1. Open the Menu ☰, then choose More Options ⋮.
2. Tap on Settings, then select Refresh Data.
3. Confirm by tapping YES.
   

    

This action will free up storage without deleting any documents or data associated with the app.

If the issue persists, I suggest uninstalling and reinstalling the application to ensure it's the latest version and reset the program to its default settings.

Let me know if you have further questions or need assistance navigating the program. I'm here to help.