My HST amount went way up last quarter. I switched many items to COGS - is this the reason my HST is way up? Do transactions in COGS not count towards ITCs?

Hello dbctoday, 

Knowing why your HST went up is important as that helps you backtrack your transactions so you can have the correct balances showing on your end. I'll be happy to point you in the right direction so you can get the support you deserve as a valuable customer. 

Based on what you've described, I see you benefiting more by contacting our support team so they can share your screen and help get to the bottom of this in a timely manner. You can contact our support team using the details below: 

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away in case you need additional assistance.