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A
Awningmaker
February 3, 2021
Question

PST errors after filing

  • February 3, 2021
  • 1 reply
  • 0 views

I filed my PST tax filing through QB desktop for last quarter of 2020.  The filing itself is correct, however, when QB set up the amount to be paid for that quarter, it included transactions from Jan 2021. Has anyone else had this happen and is there a solution.  I tried restoring a backup from before the filing so I could just re run the filing but it won't let me re run the tax filing as it says it has already been done (but the data is from before the filing!).  QB seems to be hanging on to transactions and updating whatever backup I restore to.  I have tried for a week to get a call back from Intuit tech support but they just aren't calling me to help.  I can make journal entries to correct the payable amount but the filing dates on some transactions are also wrong I see....QB generated.  So something is very wrong.  Help!

1 reply

J
JamesM4
February 3, 2021

Hi Awningmaker,

 

I appreciate you reaching out about this here. I see you've invested a lot of time in this already and it's vital you get the help you need with this. 

 

Based on what you've described, this issue you've described deserves to be investigated by our support specialists. I'd recommend reaching out to me through our social media channels using these links here: Facebook, Twitter, and Instagram. This ensures that your account info stays private while your issue gets resolved. I'll be happy to steer you towards the right direction so you can get the support you deserve as a valued customer. 

 

In the meantime, feel free to ask other questions. I've got your back. 

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