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February 17, 2021
Question

PST is posting to Minister of Finance Expense. How do I change it

  • February 17, 2021
  • 1 reply
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1 reply

February 17, 2021

Hi dneilsen71,

 

Welcome to the QuickBooks Community forum and thanks for choosing QuickBooks Online to manage your business's books. Getting a sense of why the program is sorting information like sales tax the way it does is good knowing the overall state of your finances, and I'd be happy to point you in the right direction for this question about PST posting.

 

In these kinds of situations, there are a number of details that will shed light on what's going on, such as how you've set up your QuickBooks, how you've set up your sales tax, how you're entering transactions, and so forth. Given that, I recommend connecting with a member of our support team outside of this forum so that we can have a one-on-one conversation with you and gather this kind of information.

 

There are a few different options for reaching out, including phone, chat, and social media, so feel free to go with whichever option you'd prefer. Here's how you can do that.

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.

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Support hours are from Monday to Friday between 9a.m. and 8 p.m. ET.

 

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