Sales Tax - I filed our sales tax for the period of April 2019 to March 2020. We had a refund. I go into the Sales Tax Tab, but the filing is not listed - Why? Thanks

Hi Christmas,

Filing sales tax is an important part of your business. It's essential you're able to file your sales tax without issues. Rest assured, I got your back with this. I'll be happy to share more info and steer you in the right direction. 

Based on what you've described, I suggest clearing cache and cookies on your browser. Doing this helps fix most issues the site may be having. You can do this by following the steps in this article: Clear Cache and Cookies. Once you've done this, check if you're now able to see your sales tax return. If you're still not seeing it, I suggest re-entering it again using the steps in this helpful article: File sales tax.

For further assistance, I recommend reaching out to our support team using this link here. One of our agents will be able to share your screen and take a closer look at your account. Let me know if you have other questions by leaving a comment below.