Sales tax refund amount received from CRA is different than the amount that filed in QBO. How do I clear the Remaining balance in the Sales tax refund screen?

Hi stopattheoffice,

Welcome to the Community.  It's important to track your sales tax to keep your books up to date. QuickBooks is a great program that gives you the ability to file your sales tax to ensure that the right amount is reported to the CRA. I'd be glad to point you in the right direction to get the support you need.

I recommend contacting an accountant. They'll be able to point you in the right direction to keep your books balanced. If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

Let me know if you have questions, I'll be happy to help.

Hi stopattheoffice, 
Have you identified the reason(s) for the differences? For example, were interest or penalties assessed thereby decreasing the refund issued? When you have identified this perhaps someone here can tell you how to post the entry.  It is hard to say how to fix it without knowing why there is a discrepancy.