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N
ns-bookkeeping20
March 2, 2020
Question

Sales taxes issues

  • March 2, 2020
  • 1 reply
  • 0 views
In one of my clients books, it seems all sales taxes are not working. This client books were converted from Quickbooks Desktop to QBO last March. I heard someone said it has something to do with the conversion. How do I solve this problem? Thank you

1 reply

J
JamesM
March 2, 2020

Hi there, 

 

Taxes are an essential part of the business and it's important your client is able to get this issue fixed. 

 

Based on what you've described, this sounds like an issue our Data Services team will be happy to help with. They have the right tools and resources to make sure your client's conversion is successful. From here I encourage you to contact our support team using this link. Our support agents will steer you in the right direction with getting the Data Services team involved. 

 

In case you have other questions, feel free to contact our support team using this link here.

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