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ksiroshenko
Jun 2, 2020 3:09 PM UTC
Question

tax is automatically added in any expense/bill since i added 0% tax on purchases.

I need to exclude that from the form.
I tried to make that tax inactive following the instruction https://quickbooks.intuit.com/learn-support/global/tax/how-to-delete-sales-tax-rates-and-agencies-how-to-inactive/00/384294 
But,  i can't see the menu where to delete / make tax inactive.
I also can't delete it from the chart of accounts, i get the message "You cannot change or delete this account as it is used by the system to track tax amounts."
Please, help me solve this problem

    1 reply

    JamesM
    Jun 2, 2020 5:29 PM UTC

    Hi there,

     

    I appreciate you reaching out to the Community. I notice you referenced the Community question above. I'll be happy to help by providing the missing steps which will show you how to make the tax inactive:

     

    1.     Click Taxes on the left navigation menu.
    2.     Click on Manage sales tax.
    3.     Choose the Tax you want to delete/inactive.
    4.     Click Make Inactive.

     

    Give this a try and let me know how you make out. I'll be on standby. In case you need further assistance, feel free to contact our support team using this link here. 

     

     

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