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April 12, 2022
Question

The GST and PST percentages are incorrect - is there a way to adjust

  • April 12, 2022
  • 1 reply
  • 0 views
The GST is listed as 2.5% instead of 5% and the PST is listed as 9.5% instead of 7% How can this be corrected

1 reply

April 12, 2022

Hi shuselec-gmail-c,

 

Thanks for reaching out here.  Welcome!  It's important that you're able to record your transactions and the associated sales tax with confidence.  QuickBooks Online has the versatility you need to complete your daily tasks with peace of mind.  I'll be happy to assist!

 

Based on the information you've provided, I suggest reviewing your sales tax set up.  Here's how:

 

1. Navigate to Taxes from the left menu and then Sales tax

2. Open Manage sales tax

3. Review the current Sales tax codes and associated rates 

Note; You can't delete a current sales tax rate but you can deactivate it by using the ▼ dropdown menu in the Action column and select Make inactive.

 

Follow this guide to set up a new sales tax code.

 

Feel free to let us know if this has been solved.  Your success is important and we're always pleased to help!