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Apr 14, 2023 2:50 PM UTC
Question

Until today, I had been able to enter different status on each line of a bill (zero rated on one line, gst on another.) Today I can't do that. How do I correct this?

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1 reply

Apr 14, 2023 3:55 PM UTC

Hi info-teamfund-ca,

 

Welcome to Community.  It's essential that you're able to select the associated sales tax on your forms in QuickBooks Online.  I'd be happy to assist!

 

If you haven't done so already, I recommend clearing cache on your browser to improve system performance and loading times.  If you experience the same result, try other browsers such as Firefox, Google Chrome, Edge or Safari.  For additional assistance, please contact us so we can look further into the unexpected behavior from our end, and escalate to our Development Team if additional investigation is required.

 

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