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February 17, 2023
Question

We couldn't Add the transaction(s) due to "Make sure all your transactions have a GST/HST rate before you save.". Try again later.

  • February 17, 2023
  • 1 reply
  • 0 views
this error message came up how can i fix this

1 reply

February 17, 2023

Hi legionbr609,

 

Thanks for reaching out here.  Welcome!  Having the ability to upload your transactions in QuickBooks Online is key, in keeping your books balanced.  I recommend contacting us outside of Community.  This will provide us with the opportunity to work with you directly and look further into the unexpected behavior in more depth from our end.

 

Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
 

If any other questions or concerns come to mind, feel free to reach out again.  We'd be happy to help!