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April 23, 2023
Question

We do not invoice. All sales are deposited into bank via shopify. Sales not showing up in line 101 for gst/qst.

  • April 23, 2023
  • 2 replies
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Original commenter did not share additional details

2 replies

Fiat Lux - ASIA
April 24, 2023

You need a connector or import the sales data as Sales Receipt into QBO.

April 24, 2023

Hello marmihorowitz-ou. Based on what you've described, I see you benefiting more by contacting our support team outside of the Community. A specialist will be able to share your screen and help you get the resolution you need in a timely manner. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted here. I'll be one message away in case you need anything else.