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L
leesymeesy-outlo
June 25, 2022
Question

Why doesn't my trail balance gst amount match my Tax Summary report?

  • June 25, 2022
  • 1 reply
  • 0 views
It's my companies year end and now they are sending me receipts from previous filed GST times that they missed during the year.  I went back and checked that I was using the right code for the manual journal entries that include GST.  Could it be the ITC from posting in previously remitted GST times?  
Also, does anyone know why the chat line is down for contacting support during the weekdays?  

1 reply

Jen_D
Jen_D
June 25, 2022

Thanks for reaching out to us about the GST amount differences on the trial balance and Tax Summary report, @leesymeesy-outlo.

 

I want to make sure you're able to find where the discrepancy comes from. All the reports in QuickBooks get the data from its source transactions. With this, ensure all the entries and line items are assigned with tax codes and the dates also coincide.

 

You can also send here the screenshots of the problem so we can help you out.

 

Additionally with your ITC's, the journal should also be assigned with appropriate tax codes. This link talks about handling ITC's and reporting it correctly on reports.

 

Also, you can reach out to our chat support anytime. Follow these steps below:

 

 

  1. Go to the Help menu then choose the Search tab.
  2. At the bottom click on Contact us.
  3. Enter the keyword Account Management and Billing in the What can we help you with? box.
  4. On the next screen, scroll down to How would you like to connect with us section.
  5. Choose Chat with us to initiate a discussion with a live agent.
  6. Enter you account contact information then press Get a chat. When using this option, make sure to enable pop-up windows. 

 

When you're connected, provide all the information about your concern or request a viewing session when needed. 

 

Post here again if you have other concerns with the financial and tax reports in QuickBooks or other stuff about GST. I'll be right here if you need further assistance. Have a nice day.

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