1 Client hasn’t received invoices in last few weeks. I have always sent to their email which is set up to assign automatically Done test to client. Not working

Thank you for notifying us that you're experiencing issues with invoices not received by a client, targettradesmen.

We've been raising this issues about customer’s invoice being blocked, bounces back or getting rejected, or not receiving it. 

Emails are being successfully sent from QuickBooks, but are being blocked by the customer's provider or by an external server. That's why our Engineering Team is currently implementing measures to fix this issue. Please know that this is a high priority for us and will continue to be a focus and priority until fully resolved.

You can perform the steps provided in this article to fix the issue: 3 solutions for you when customers aren't receiving your emails. If it still not working, you can follow these workaround at the moment.

• Save the invoice as a PDF and send it via email through your business or other email address
• (For invoices or estimates only) You can send your customer a link to their invoice or estimate through SMS or messenger service. Simply click on Save and share link then select Copy link and paste it into your SMS or messenger service.
• If you have a Gmail or G-suite email account, you can use the Send with Gmail feature to send QBO forms from your own address.
• You can save your document as a PDF, print it, and send your customer their forms via mail.
   

Once everything looks good and you receive the payment, you can record it in QuickBooks. Check out this article as your guide: Learn how to receive and record invoice payments in QuickBooks Online.

Also, if you want to receive updates about the issue, you can contact our QuickBooks Live Team. They'll add your account to the investigation and send updates via email.

Don't hesitate to post again if there's anything else you need about sending invoices to clients. I'll be around to answer your questions.