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A invoice says paid but it hasn't been. How can I remove the paid part from it and resend.
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Hello Steventhacker75,
Welcome to the Community page,
If this is a bill payment you likely have the automatic bill payment option turned on. To turn this off if you go to the main cog wheel>account and settings>advanced> automation > toggle off automatically apply bill payment to off> save> done going forward it will not then apply this for you, you will need to do this manually. If that is not the case or it is for a customer invoice see below.
If you go into that invoice payment by clicking into the payment made (or received if it is a customer invoice) and just delete the payment and then that will re-open the invoice for you to send.
Then when you actually receive the payment, you can then select the payment option or match it in the bank.
Any questions at all let us know.
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