Accrual expense doesn't match.

Good day, fusé-Osaka,

I'm here to help you today. You can open and edit the bill. Then, enter the exact amount or add another line item for the remaining $20.

Once done, make another bank transfer for the balance. This way, you'll be able to match the transaction.

On the other hand, you can record a refund if the payment was transferred back to your bank account. This makes a zero balance on the supplier profile. Let me show you how:

1. Click Create menu (+), then select Bank Deposit.
2. In the Bank Deposit window, go to the Add New Deposit section.
3. Under the Receive From column, choose the supplier you overpaid.
4. Under the Account column, choose Creditors as the affected account.
5. Enter the refund amount.
6. Click Save and close.

Once done, let's create a bill payment to link the refund:

1. At the top menu, click Create menu (+) and select Pay Bills.
2. Click the Filter button, and choose the supplier in the Payee field.
3. Click Apply.
4. Put a checkmark on the transaction with the refund amount.
5. The amounts in the Credit Applied the Open Balance fields should be the same.
6. The amount in the Payment field should be zero (0).
7. Click Save and close.

Check out these handy articles for more details about the steps provided above:

• How do I handle supplier credits and refunds? 

• Supplier Refunds - How To (video).

Upon sharing this process, I still recommend consulting your account for specific instructions on how to handle this entry.

Should you need anything else, don't hesitate to leave a comment below. I'm always right here to help.