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ChiColorLabel
October 21, 2022
Question

Add backorders for fully back ordered lines to Invoices

  • October 21, 2022
  • 1 reply
  • 0 views

We recently migrated from Sage 50 to QuickBooks Enterprise. When invoices included lines that were fully back ordered (Qty 4 ordered on SO / Qty 4 back ordered on Invoice) Sage would display those lines along with partially backordered lines. 

 

Currently in QuickBooks, the invoices only display lines that are partially shipped. If a line is completely back ordered, the line does not appear at all on the invoice.

 

How can we show fully back ordered lines on invoices?

1 reply

R
Rasa-LilaM
October 21, 2022

Hello there, ChiColorLabel.

 

Thank you for choosing QuickBooks as your accounting provider. I'm here to share some insights about adding back-ordered items to an invoice.

 

When you create an invoice for all sales orders, include the quantity of items you're shipping and invoicing for. This action will automatically update the backorder column.

 

If you're unable to see it, go to the Manage Templates menu to add the back order column. Here's an article that will walk you through the step-by-step process: Use and customise form templates.

 

I want to make sure you have access to all the tools you need to begin using QuickBooks Desktop (QBDT). Our self-help articles cover inventory management, payroll processing, dealing with customer or supplier-related issues, and other accounting tasks.

 

If you have any further questions about managing back-ordered items or other product concerns, please leave them in the comments section below. I'm always willing to help in any way I can. Have a wonderful day.

C
ChiColorLabelAuthor
October 21, 2022

@Rasa-LilaM, Thanks for the feedback.

 

We already have the backorder column added to our invoices, but it only displays the back ordered quantity if part of the line is shipping/invoiced. Per my previous message... When a line is completely back ordered (not partially shipped), the line does not appear on the invoice at all.

 

For example:

 

If line 1 has an order quantity of 2 with 1 shipping and 1 on back order, the line will show both the ship qty of 1 and the back order qty of 1.

 

If line 1 has an order quantity of 2 but both items are back ordered, the line will not appear on the invoice at all. We would like to still see that line appear with a value of 2 in the back order column.

T
TirzahC
October 21, 2022

Hi, ChiColorLabel.
 

I see the benefit of adding line for completely back ordered (not partially shipped) on an invoice. However, this is currently not a feature in QBDT.

 

I'm sure many users will like this option as well. I'm encouraging you to submit feedback so our product development team can consider adding it in future updates. 

 

  1. Go to the Help menu.
  2. Select Send Feedback Online. Then, click Product Suggestions.
  3. Enter a brief detail about it.
  4. Click Send Feedback.
     

In case we need tips and related articles in the future, visit our QuickBooks Community help website for reference: QBDT Self-help.   


Keep in touch if we have other concerns about managing invoices. I'll always be right here if you need further assistance. 

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