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Apr 12, 2022 2:20 PM UTC
Solved

Add Bill is not working

I was getting my books up to date yesterday and nearly finished.

I've logged in today and neither VAT dropdown or the product and service dropdown are working.

VAT dropdown displays whatever it likes and Product and service shows nothing.

I've logged out and back in and nothing will fix this.

If I go to an existing bill, all the option are there but if I create new, there is nothing.

Dear Intuit, what is going on, I think I've found another bug.........

GeorgiaCAnswer
Apr 12, 2022 2:26 PM UTC

Hi simonmitchell, thanks for your post - this is likely due to a browser issue impacting the display; please check this by clearing the cache before fully closing and reopening the browser to log back into QB. 👩‍💻

2 replies

GeorgiaCAnswer
Apr 12, 2022 2:26 PM UTC

Hi simonmitchell, thanks for your post - this is likely due to a browser issue impacting the display; please check this by clearing the cache before fully closing and reopening the browser to log back into QB. 👩‍💻

Apr 12, 2022 2:30 PM UTC

Yup, it's all working now, thank you : )