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PaulW69
March 17, 2024
Question

Adding a Bill

  • March 17, 2024
  • 1 reply
  • 0 views

Hope this is in the right place! I'm certainly no accountant...

 

Just encountered a new problem with QBO when importing invoices / bills to 'Bills'. The suppliers PDF's are uploading, all information is reviewed and added as needed and then submitted in the usual way.

The information appears to be accepted fine but, when I return to see if it's been added to the 'Unpaid' section, it isn't listed (checked 'For Review' as well - no joy).  The invoices/bills do show up in the suppliers own transaction list but not listed in the Bills overview page?

It was fine until last week and the problem is occurring on two different pc's in separate locations (not even in the same building). Just wondering if I'm doing anything wrong or if anyone else has had this problem and solved it?

 

It's great feature to have and just hoping Intuit haven't fiddled about with it or are preparing to remove it.

 

Sorry if it's been asked before, but I've looked and I'm probably being thick!

 

Thanks in advance.

1 reply

S
Shania_C
March 17, 2024

Hi there, @PaulW69.

 

I'll provide some helpful tips on how you'll be able to add a bill in QuickBooks Online. 

 

The first task we have to do is to check the Bills tab and verify if the transaction is marked as paid. This could be the reason why you can't see the transaction; it may have been accidentally marked as paid, which is causing it to not appear on the For Review or in the Unpaid tab/column. You can check the transaction by the customizing the filter to access it conveniently.

 

To double-check, you can also view the Audit log to see if there have been any changes made to your account. Here are the steps to do so:

 

  1. Go to Settings
  2. Select Audit log.
  3. Use the fields on the page to choose the appropriate User, Date, or Events filter to narrow the results.

 

The audit log displays 150 records at a time. To view the audit history for most transactions or events, click on the 'View' option in the 'History' column. This will provide you with information about who made the change and what changes were made. In case you come across the term "indirect edit", it refers to changes made to a transaction that was already recorded in your books. For example, if someone modifies a completed reconciliation, it will be recorded as an indirect edit.

 

Moreover, if found out there's no unusual changes done, we can fix this by signing in to your QBO account using a private browser or "incognito" mode. This can help your computer or device run more efficiently by preventing interference from extensions, plugins, or cookies. Here are the shortcut keys for these browsers:

 

  • Google Chrome: press Ctrl + Shift + N
  • Mozilla Firefox: press Ctrl + Shift + P
  • Microsoft Edge: press Ctrl + Shift + N
  • Safari: press Command + Shift + N

 

You can also, clear the browser cache to refresh website preferences and try using other supported browsers in QuickBooks. 

 

to learn more about how attachments work in QBO also, how to record payments towards bills. Here are some articles you can read:

 

 

The Community is always open whenever you need more help with adding a bill in QuickBooks. Stay safe and have a nice day ahead!

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