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P
phobbs
April 4, 2019
Question

After adding our company logo to our invoice template I cannot get it to print or appear when e-mailing. hy is this?

  • April 4, 2019
  • 1 reply
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Original commenter did not share additional details

1 reply

T
TaliaI
April 4, 2019

Hello phobbs,

 

Can you confirm that you are selecting the template you have uploaded the logo to when creating an invoice?

 

Thanks,

 

Talia

P
phobbsAuthor
April 4, 2019

Hi Talia,

 

I have set the form as default in 'Custom form Styles'.  When I click the 'edit' button the preview shows the logo, but it doesn't appear when I print or e-mail.

T
TaliaI
April 4, 2019

Hello,

 

Does it appear when you select 'preview PDF' when editing the template?

 

Thanks,

 

Talia

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