Solved

All my previous information has disappeared. From saved businesses to sales receipts and expenses. Is there a way to retrieve all this information?

Forum|Forum|4 years ago
June 10, 2022
1 reply
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QuickBooks Online

Best answer by Ashleigh1

Hi. I have just checked the web browser and all the information appears to be there. So it is only on the app version that all information is missing.

Thanks for checking that Adrirenz, can you please fully uninstall the app and then reinstall it again and let us know if the information is showing or still missing when you log back into the app. Thanks

P

payment after leaving

Hi adridirenz Thanks for reaching out to us here on the Community. Is there any information within the account that you'd previously entered or is it completely empty?