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Jun 10, 2022 8:55 AM UTC
Solved

All my previous information has disappeared. From saved businesses to sales receipts and expenses. Is there a way to retrieve all this information?

Original commenter did not share additional details
Ashleigh1Answer
Jun 10, 2022 10:20 AM UTC

Hi. I have just checked the web browser and all the information appears to be there. So it is only on the app version that all information is missing.


Thanks for checking that Adrirenz, can you please fully uninstall the app and then reinstall it again and let us know if the information is showing or still missing when you log back into the app. Thanks 

7 replies

Jun 10, 2022 9:22 AM UTC

Hi adridirenz Thanks for reaching out to us here on the Community. Is there any information within the account that you'd previously entered or is it completely empty?

Jun 10, 2022 9:27 AM UTC

It is completely empty.

Jun 10, 2022 10:05 AM UTC

Hello Adridirenz, is this on the app version or the web browser version or in both?