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dundeecarpetclea
Nov 25, 2020 7:42 AM UTC
Question

All of my customers details and invoices have vanished. I'm not sure what happened but I really need this info.

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3 replies

payment after leaving
Nov 25, 2020 8:19 AM UTC

Hi dundeecarpetclea When you are viewing the customer list is there any customers appearing? Is there a blue highlighted 'Clear Filter/View All' link next to the word 'Customers' in the top left of the screen, if there is can you select it please to see if your customers re=appear.

dundeecarpetcleaAuthor
Nov 25, 2020 9:08 AM UTC

Its seems to only be happening in the App. When I log in through my laptop and open the desktop version all the details are there. 

EmmaM
Nov 25, 2020 10:00 AM UTC

Hi dundeecarpetclea We'd be grateful if you can troubleshoot the app to see if that resolves the issue, here's a link to help you.

 

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