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June 9, 2023
Question

Allocate customer payments to account reflecting on statement?

  • June 9, 2023
  • 1 reply
  • 0 views

Hi,

I have a customer that continues to send bank payments with no references to invoice and also differing amounts.

 

How can I allocate this to the customers account so that it shows the balance on the account and statement?

1 reply

LieraMarie_A
June 9, 2023

Hi there, @Rafiq11.

 

I'd be happy to guide you on how to allocate those payments without referencing specific invoices and with varying amounts.

 

Let's turn on the credit note auto-apply feature. This will automate the process of applying payments to outstanding invoices. Follow these steps:

 

  1. Go to the Gear icon and select Account and Settings.
  2. Select the Advanced tab.
  3. Click Edit in the Automation section.
  4. Select Automatically Apply credits.
  5. Click Save, then Done.

 

Once done, instead of receiving payments, you can create a bank deposit using the Accounts Receivable (A/R) account. This method will generate a credit to the customer, which is then automatically applied to any outstanding invoices.

 

Here's how:

 

  1. Click on the +New button and then Bank Deposit.
  2. From the Receive From dropdown, select the customer's name.
  3. From the Receive From dropdown, choose the.
  4. Select the Account dropdown, choose Accounts Receivable.
  5. Enter the necessary information.
  6. Select Save and close.

 

By following this approach, you can streamline the process and ensure that the balance is accurately reflected on their account and statement. You may also refer to these resources for additional informaton:

 

 

Moreover, you can set up and send progress invoices in QBO. It allows you to invoice your customers for a project in stages. Once you have turned on this feature, the system creates a default progress invoicing template. 

 

I'll be around if you have other concerns about managing invoices. It's my pleasure to help. Have a great day!