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August 29, 2020
Question

Allocating payments to CIS transactions Problem

  • August 29, 2020
  • 1 reply
  • 0 views

I'm trying to allocate some payments to purchase bills that are for sub contractors, but when I try to do this I get the error message "The Transaction can't be edited because it's in a CIS period that was marked as filed to HMRC. To edit the transaction contact your accountant or our customer support team." I have tried to do this for different transactions and I always get this message even when the bill was put on late and it's included in the CIS return.

1 reply

AlexV
August 30, 2020

Hi there, Kate1618.

 

We can no longer manually edit a transaction if it's in a CIS period that was filed to HMRC. It's best to reach out to our Customer Support Team so they can further assist you with it.

 

  1. Go to Help and select Contact Us.
  2. Enter a short description of the issue and click Let's talk.
  3. Select Chat.

You can always visit our QuickBooks Help page if you need more articles and references in managing your business.

 

Post again here if you have more questions. Stay safe!