An invoice created on service m8 has appeared twice on QuickBooks

I'll route you to the appropriate department and help you remove the duplicate invoices from Service M8 in QuickBooks Online (QBO), Treehogs.

Please know that QBO relies on data sent by third-party applications, such as Service M8, to process and record transactions. Duplicate invoices occur due to syncing issues between the two programs. That said, I recommend reaching out to their customer support team. This way, they can provide specific guidance to resolve the issue of invoices appearing twice in QBO.

In the meantime, we can help you remove the duplicate invoices to keep your records accurate. Here's how:

1. Go to Sales and select Invoices.
2. Locate the duplicate invoice and click the Dropdown icon under the Action column.
3. Select Delete, then Delete again to confirm.

Additionally, you need to record payments when customers settle their invoices.

Please don’t hesitate to get in touch if you need further assistance managing invoices. We’re here to help and ensure that everything runs smoothly for you. Stay safe.