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margaret5
Mar 2, 2023 11:31 AM UTC
Question

Anyone else not getting receipts emailed to their forwarding email address this morning?

I have forwarded a number of bills/expenses for 2 different clients today and nothing is coming through to their Receipts page

2 replies

Ashleigh1
Mar 2, 2023 11:44 AM UTC

Hello Margaret5, Welcome to the Community page, we are aware there is an issue with receipts our team is currently looking into this and trying to get it resolved for our customers. 

emmam6
Jul 20, 2023 11:30 AM UTC

Hello Community Users, we just wanted to pop in and update this thread. The not getting receipts emailed to their forwarding email address was investigated by our senior engineers and fixed.

If you find you have a similar problem, feel free to reach out here and we'll look into the cause and get you a resolution as soon as possible.

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