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stacey-balfour-i
May 2, 2023 8:36 AM UTC
Solved

Anyone having issues updating their bank transactions from HSBC?

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stacey-balfour-iAnswer
May 3, 2023 8:38 AM UTC

I've managed to resolve. Had to re-link with a different account login for HSBC.

 

I wish someone from QB Support had mentioned sooner as I wasted 5 days messing about.

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2 replies

emmam6
May 2, 2023 9:02 AM UTC

Hello Stacey, Welcome to the Community! We'd be happy to take a look at the bank connection. Is it not updating at all? Do you get an error message if you try and refresh the connection?-Emma

stacey-balfour-iAuthorAnswer
May 3, 2023 8:38 AM UTC

I've managed to resolve. Had to re-link with a different account login for HSBC.

 

I wish someone from QB Support had mentioned sooner as I wasted 5 days messing about.

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