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July 16, 2024
Question

App will not process receipt. States can't process this transaction?

  • July 16, 2024
  • 1 reply
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1 reply

July 16, 2024

Hi naz-nathu-rrsolu, thanks for joining the Community 

 

We're aware of the following error when snapping receipts on the QB iOS app:

 

Validation failed. We’re sorry, QuickBooks encountered an error while calculating tax. Try reselecting the tax rate or reentering the product/service item and saving the form again. 

 

Please confirm if this is the same error that you're experiencing so that we can add you to our investigation for updates.