Bank transactions

Thank you for contacting us regarding the "Pot Ajb Bn" transactions in your QuickBooks Self-Employed (QBSE) account, Natalie. We understand your concern about these unfamiliar transactions.

QuickBooks Self-Employed primarily relies on your bank's transaction data to populate your account. We strive to reflect the information provided by your bank accurately, but we may not always be able to identify the specific nature of every transaction.

The "Pot Ajb Bn" transactions likely originate from your bank's records. Positive and negative transactions of the same amount might indicate a temporary adjustment or reversal within your bank account.

Unfortunately, without access to your bank's internal records or more detailed transaction descriptions, we are unable to determine the source of these transactions.

To fix this, you can compare the transactions from your bank statements and QBSE account.

Additionally, we recommend visiting the Intuit Help Hub: https://intuit.me/OHH. It will provide personalised support based on your QuickBooks needs.

This brief video guide will help you navigate the platform and address your questions or concerns: https://intuit.me/OHHvideo.

Let me know if you have other questions about your transactions. I want to ensure everything is taken care of for you.