Bank transactions do not update

Allow me to elaborate or clarify things so you can get back to working order, brad100.

QuickBooks Online is dependent on what the customer’s bank shares. We can make sure that the bank transaction is cleared. You might also check your bank statement to double-check if the transaction exists or reach out to your bank provider. 

Since you've mentioned that you've already updated numerous times, I suggest opening your company in a private window or incognito window. This helps us check if this is caused by a browser issue.

 You can use any of these keyboard shortcuts to access one: 

• Ctrl + Shift + N for Google Chrome
• Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge
• Command + Shift + N for Safari

If it works, go back to the regular browser and clear its cache. However, you can use another supported browser if you get the same result. 

 Also, you may want to manually upload those missing transactions in QuickBooks Online. Select the date range based on the last transaction in QuickBooks Online. Open the file and format it before uploading it into your bank feed. Below are the articles that will guide you in uploading your transactions manually:

• Manually upload transactions into QuickBooks Online. 
• Format CSV files in Excel to get bank transactions into QuickBooks

Once settled, I've got these resources to help you organize your transactions seamlessly and reconcile your account: 

• Categories and match online bank transactions in QuickBooks Online
• Reconcile an account in QuickBooks Online

Feel free to contact us again if you have any further questions about your bank transactions. The Community is always available to assist you.