Skip to main content
June 30, 2023
Question

Bank transactions have stoppped showing on quickbooks

  • June 30, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Nicole_N
June 30, 2023

It can be challenging when transactions stop downloading into QuickBooks, @spsabanltd. Let me share some insights and get your bank transactions to show so you can get back to business.


Before we start, may I know what bank is connected to your QuickBooks Online (QBO) account? Any additional information will help me provide an accurate resolution to your query.

 

In the meantime, let's manually update your bank account to download the latest transactions. This will help refresh the connection between your bank and QuickBooks. Here's how:
 

  1. Click Banking/Transactions from the left menu.
  2. Select the bank account with missing transactions.
  3. From the top-right of the page, click the Update button.

 

Once done, check your latest transactions from the For review tab. If they're still not showing, check other areas like the Categorised tab and Excluded tab. Otherwise, check out this article for other troubleshooting steps: What to do if you can’t find downloaded transactions in QuickBooks Online.

 

Once everything's in working order, you may want to categorise and match your transactions. This will help make sure your transactions are in the correct accounts when adding them to QuickBooks.

 

If you need additional assistance while managing your bank transactions, you can leave a comment below. I want to ensure that this is taken care of. Have a good one.