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A
AKF241
June 7, 2024
Question

Bill Paid with Transaction Deduction

  • June 7, 2024
  • 1 reply
  • 0 views

Hello,

 

Customer paid their invoice in full via credit card.

 

Credit card company sent us their monthly bill, and have deducted the payment for that bill from the incoming money from our customers payment.

 

I have worked out how to mark our customers invoice as full, with a deduction for the credit card fees.

 

How do I mark the credit companys bill as paid?

 

I have spoken to quickbooks chat helpers, and their solutions leave my accounts up by the bill amount compared to my actual bank balance.

1 reply

E
emmam6
June 7, 2024

Hello AFK241, welcome the Community. Thanks for reaching out about the credit card company's bill.  If the credit card took the money received from your customer and used it to pay your credit card bill and now the supplier shows as outstanding. One thing to do would be record it as a journal entry selecting the creditors account one the 1st line and the supplier's name, you would then need to record the other side of the transaction on line 2. As the bank it sounds like is not being impacted.  You can then use the journal entry to pay the bill. You may want to consult with an accountant on this. We welcome other users who have been in the same situation to add on this thread.

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