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-5str-co-uk
May 22, 2023
Question

Can a quicbook branding be removed from email template that's sent with invoices to customers?

  • May 22, 2023
  • 1 reply
  • 0 views
It doesn't look professional to show the invoicing software brand on emails sent to my clients so it would be great to be able to remove it. I'm currently using another invoicing software which allows me to modify the html code so I can customise it the way I want it. I thought the quckbooks online would be more advanced then the competitors so I hope there is a way otherwise I'll have to stay with my current software.

1 reply

E
emmam6
May 22, 2023

Hello -5str-co-uk, Thank you for your question about QuickBooks branding. It is not possible to remove the branding within the email template for the invoice in QuickBooks Online. We do see what you are saying about modifying the html code, that is not an option we have available for you.  You could download the invoice and send via your own email by adding the QuickBooks invoice as an attachment as an alternative.

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-5str-co-ukAuthor
May 22, 2023

Thank you for your quick reply. Downloading the invoice and sending it through my email would be time-consuming, so I think I rule that out as an option, but equally, it does bother me to have an extra advertisement on my emails sent. Although I'm on an essential plan, it looks unprofessional and makes my business look cheap. Are there any plans to have that as an option in future? 

    JaeAnnC
    JaeAnnC
    May 22, 2023

    Thanks for getting back to us, @-5str-co-uk. I'll be glad to guide you on how to submit feedback to our engineers, so they can consider removing the QuickBooks brand in invoice emails.

     

    Currently, there is no specified date for when this option will be accessible in QuickBooks Online (QBO). We appreciate you for sharing your insights with us. However, it is subject for review and approval by our software engineers.

     

    As long as you provide feedback to our Product Development team, rest assured we'll post updates on our website as soon as they become available. To do that:

     

    1. Go to the Help menu and click Send Feedback Online.
    2. Select the Product Suggestion option.
    3. Enter a description for your recommendation and select the Send Feedback button.

     

    You can visit our Customer Feedback page to check the status of your requests.

     

    Additionally, QBO offers sufficient tools to design attractive sales forms. You may also decide which information to include when sending them to your customers.

     

    Please know I'm just a few clicks away whenever you need further help handling your invoices. Just post a comment below, and I'll respond straight away. I hope you have a good day.

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