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June 12, 2019
Question

Can I add either Read Receipt Request or failing that a copy email to ourselves when an invoice is emailed by you - to give some assurance of its arrival at customer?

  • June 12, 2019
  • 1 reply
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In desktop I have been emailing invoices with Read Request - what is possible?

1 reply

June 12, 2019


Hello commiunityoil,

 

There is no way to set up a read receipt request, however the status of the invoice within the product will change to viewed once opened (and the customer has selected review and pay). You can set up for all invoices to be copied to yourself by going to the cog wheel > account & settings > sales > messages and filling in the 'Copy (Cc) new invoices to address' box.

 

Thanks,

 

Talia