Skip to main content
February 19, 2020
Solved

Can I remove the 'due date' requirement on customer invoices? Sometimes an invoice is due on collection, but the date is uncertain. The 'terms' do not allow for this.

  • February 19, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details
Best answer by EmmaM

Thanks, but this is a work-around, rather than a solution. QBO should offer a 'no due date' option, for scenarios where the payment is due on a variable or undetermined date, such as on collection'delivery of an item.

What I've had to do is remove the due date box on the invoice the customer sees (on the template), which then means there is no due date for all customers. It's not really satisfactory.


@Ashleigh1 wrote:

Hello AB111, 

 

On the invoice there is no way of removing the section of due date, what I suggest is just put the day the invoice was raised as the due date so that the box is filled even if it doesn't have a due date. If when removing the terms you still have to enter a date in the due date there is no way of getting round this. 


 


Hello AB111

 

We do appreciate in the circumstance that the invoice is due on collection of an item for example you will not know the date that will be.The invoice has to have a due date on it, you could create a term called due on collection and then remove due date in the settings for the invoice for the customer.

There is not a way to have no due date in the QuickBooks only to have it not visible to the customer.We will pass on your feedback and ask if you can add feedback as well into the cog>feedback for our engineers

 

Emma

 

1 reply

February 19, 2020

Hello AB111, 

 

 

If you got to the cog wheel>under setting is custom form styles> click that one>click into the template you use for your invoices>content>click into the top box on right hand side>scroll down to display>untick Due date or expiration date> done. 

 

When you go into the invoice now and click on print or preview the due date will now not show for you. 

 

AB111Author
February 19, 2020

Hi, many thanks for your reply. I had already done what you suggest, and it means the customer can no longer see it, which solves one half of the problem.

But, you still have to enter 'terms' in the original invoice, and there doesn't seem to be an option for 'no terms' to apply. This means I have lots of invoices that show as 'overdue' when they're not. 

The options when adding a 'new term' only accommodate fixed dates.
 
I can get round it, it's just irritating that you can't properly customise the information. I ought to be able to leave the due date blank.
 
 
 
 
 
 
 
February 19, 2020

There is an option to remove terms from the invoice cog>custom forms>master form>content>under display>Terms>deselect terms.

 

This will then remove terms from the invoice, You will still see terms when creating an invoice but if no terms are selected on the invoice it will not print/send with terms on. Thanks ^Becky