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Dec 18, 2019 4:41 PM UTC
Question

Can I stop duplicate invoice emails? Every time I send an invoice it sends two. Please advise.

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1 reply

Dec 18, 2019 5:52 PM UTC

Hello Mikesantdecorato

 

Thanks for reaching out to the Community.

 

The emails that are sending twice is it they are going to the customer twice or that you are cc'd into the emails and you get two emails?

If it is the customer can we ask you to try in the invoice they are getting duplicated putting your email and sending it t yourself,does it come through twice?

 

Thanks

 

Emma