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April 6, 2023
Question

Can someone help please. My quickbooks is not allowing me to email any quotes or invoices?

  • April 6, 2023
  • 1 reply
  • 0 views
Can't email any invoices

1 reply

April 6, 2023

Hello, userrobcox34.

 

I have some information to share with you on why you're unable to email your quotes or invoices. 

 

We have a reported issue where users are unable to email quotes or invoices within QuickBooks Online. Our engineers are working to fix this as soon as possible. 

 

For now, let's manually download your invoices or quotes, then send them outside QuickBooks. This way, your customers would be able to know their due balances and pay them timely. 

 

We can use Gmail or any other preferred email service provider to send out the forms. 

 

Let's also check this site for status and updates about the issue: https://status.quickbooks.intuit.com/.

 

Click on Subscribe To Updates if you want to receive an email about the issue. 

 

If you'd like to see the current financial figures, we can run some reports to do this. Check out this guide if you need help: Run reports in QuickBooks Online.

 

We appreciate your patience as we're working to resolve this as soon as possible. Let me know if you have other concerns about your quotes, invoices, reports, and other entries. I'm here to help. 

 

EDIT- The issue with sending invoices/quotes has been resolved by our senior product engineers. Any re-occurrence of this please let us know and we'll look into that straight away.