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May 13, 2019 10:15 AM UTC
Solved

Can we use our own company email when sending invoices as some of my customers are not recognizing who the email is from when it states quickbooks?

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GeorgiaCAnswer
May 13, 2019 11:44 AM UTC

Hi Mcclint60,

 

 

As invoices are sent though our server, you would need  to use the 'save and send link' on the drop-down of the invoice to do this. This will generate a link to copy and paste into an email for the customer. 

 

 

Thanks, Georgia

2 replies

Rustler
May 13, 2019 10:32 AM UTC

to get that done you need to save the invoice to a pdf, switch to your email client and attach the pdf then send it

GeorgiaCAnswer
May 13, 2019 11:44 AM UTC

Hi Mcclint60,

 

 

As invoices are sent though our server, you would need  to use the 'save and send link' on the drop-down of the invoice to do this. This will generate a link to copy and paste into an email for the customer. 

 

 

Thanks, Georgia