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January 25, 2024
Question

cancel my quick books account but need to download a record of all the invoices I have processed?

  • January 25, 2024
  • 1 reply
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1 reply

MJoy_D
January 25, 2024

We appreciate you trying QuickBooks Online, Martin. I can provide detailed instructions on downloading processed invoices and cancelling your account.

 

You can go to your customer's profile to download a PDF copy of invoices. 

 

Here's how:

 

  1. Go to Sales and select Customers. 
  2. Select the customer and proceed to the Transaction List tab.
  3. Choose the invoice you'd like to download.
  4. From the Action column, select Print.
  5. Click the Download icon on the window that appears. Choose where you want to save it on your computer, then select Save.

 

Refer to this article for more information about downloading the invoices you processed in QuickBooks Online (QBO): Download and save sales forms and statements in QuickBooks Online

 

After getting all your invoices, you can now proceed and cancel the account. You can do it from your Account and settings. 

 

Follow the steps below on how to cancel if you subscribed through the web. Please take note that only the admin user can cancel account.

 

Here's how:

 

  1. From your QuickBooks Online homepage, go to the Gear icon (⚙) and select Subscriptions and billing.
  2. In the QuickBooks section, select Cancel subscription or Cancel online. If you're cancelling a trial, select Cancel trial.
  3. Follow the on-screen steps.

 

If you subscribed through Apple App Store and Google Play, check out the following article for step-by-step instructions for cancelling a subscription based on where it was purchased from: Cancel your QuickBooks Online subscription or trial

 

For both paid and trial subscriptions, we retain your data for one year before deleting it. This allows you to resume where you left off if you choose to return. 

 

If you decide to comeback, here's how you can resubscribe to or reactivate QuickBooks Online

 

Let me know if you need further help downloading your invoices and cancelling your subscription. I'm always here to assist. Have a wonderful day!