I received an email from ebay informing me that I had made a sale. I forwarded it to the QB receipts email address but QB recorded it as an expense rather than income. I was able to edit the amount in the Android app on my phone (which I didn't need to do) but was unable to delete the minus sign. In the end I used the laptop app to delete the minus sign. Is this a glitch in the phone app or was I not muttering the correct incantation at the time?
Six weeks later and this glitch is still not fixed.
I appreciate you taking time to check this out, davepearson.
Since the previous troubleshooting steps did not work, we can try deleting and manually creating these transactions instead.
For your reference on how to manually add transactions in QuickBooks Self Employed, check out this guide: Manually add transactions in QuickBooks Self-Employed.
It would be great if you'd let me know the results. I want to make sure everything is working fine. Take care and have a good one!
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