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duncansteer
Oct 4, 2021 10:15 AM UTC
Solved

Change invoice status from 'Paid'

Hi

 

I have managed to change an invoice to 'Paid' when it is still outstanding (clicked the wrong one!)

 

is there any way to remove the paid status please?

 

thanks,

Duncan

GeorgiaCAnswer
Oct 4, 2021 11:27 AM UTC

Hi Duncan, thanks for dropping by on the Community - we're pleased to hear you were able to fix that! 🙂

For future viewers of the thread, if you delete the payment itself by going to payment transaction>more(on the black banner at the bottom)>delete, then it will change the status to open.

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2 replies

duncansteerAuthor
Oct 4, 2021 10:20 AM UTC

my apologies, seconds after posting this I found the solution! thanks.

GeorgiaCAnswer
Oct 4, 2021 11:27 AM UTC

Hi Duncan, thanks for dropping by on the Community - we're pleased to hear you were able to fix that! 🙂

For future viewers of the thread, if you delete the payment itself by going to payment transaction>more(on the black banner at the bottom)>delete, then it will change the status to open.

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