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duncansteer
October 4, 2021
Solved

Change invoice status from 'Paid'

  • October 4, 2021
  • 2 replies
  • 0 views

Hi

 

I have managed to change an invoice to 'Paid' when it is still outstanding (clicked the wrong one!)

 

is there any way to remove the paid status please?

 

thanks,

Duncan

Best answer by GeorgiaC

Hi Duncan, thanks for dropping by on the Community - we're pleased to hear you were able to fix that! 🙂

For future viewers of the thread, if you delete the payment itself by going to payment transaction>more(on the black banner at the bottom)>delete, then it will change the status to open.

2 replies

D
duncansteerAuthor
October 4, 2021

my apologies, seconds after posting this I found the solution! thanks.

G
GeorgiaCAnswer
October 4, 2021

Hi Duncan, thanks for dropping by on the Community - we're pleased to hear you were able to fix that! 🙂

For future viewers of the thread, if you delete the payment itself by going to payment transaction>more(on the black banner at the bottom)>delete, then it will change the status to open.

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