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whibbs1
December 14, 2020
Solved

Cis problem i have set it up but it's not now showing cis deductions on the invoice, it still asking for a subcontractor to be setup i have clicked the box in setting

  • December 14, 2020
  • 2 replies
  • 0 views
Original commenter did not share additional details
Best answer by MariaSoledadG

Let me add some information about CIS so you can review if your setup is correct and ensure the deductions are deducteded, whibbs.

 

After you've created a transaction, we'll calculate everything for you. To record a paying subcontractor, you'll have to create a bill or expense. You'll need to select your subcontractor for QuickBooks to use the CIS rate and calculate the CIS to deduct(CIS withheld). If materials are a part of this transaction, you can also add these.

 

In addition, you'll have to record your deductions suffered under CIS and submit the figures to HMRC. Once done, update CIS. 

 

Also, once you have submitted your return in QuickBooks previous periods, including the one you've just submitted, this will be closed. You will not be able to create or edit any CIS transactions in closed periods.

 

You'll want to browse these help articles in case you need assistance with QuickBooks.

 

Reply to a comment below if you need further assistance about CIS. We're here to help you in any way. Have a great weekend!

 

2 replies

P
payment after leaving
December 15, 2020

  Hi whibbs1 Have you activated the CIS option within the settings and created your subcontractor/supplier and selected the is a subcontractor option and entered the correct CIS deduction percentage? If you have when you create a bill or expense and enter the subcontractors name in the Payee field the relevant CIS percentage account will pre-populate, the less CIS field will appear and once you enter an amount on the line item the CIS amount will be deducted.

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whibbs1Author
December 18, 2020

i have setup CIS setting add contractor and me as a subcontractor check box ticked

but CIS is not being deducted form the cis lanes 

or showing on bottom of the invoice.

IN (TAX CIS it does not show the return details, shows

CIS setup complate

Contractor setup/ complate

subcontractor not set any help please 

MariaSoledadG
MariaSoledadGAnswer
December 18, 2020

Let me add some information about CIS so you can review if your setup is correct and ensure the deductions are deducteded, whibbs.

 

After you've created a transaction, we'll calculate everything for you. To record a paying subcontractor, you'll have to create a bill or expense. You'll need to select your subcontractor for QuickBooks to use the CIS rate and calculate the CIS to deduct(CIS withheld). If materials are a part of this transaction, you can also add these.

 

In addition, you'll have to record your deductions suffered under CIS and submit the figures to HMRC. Once done, update CIS. 

 

Also, once you have submitted your return in QuickBooks previous periods, including the one you've just submitted, this will be closed. You will not be able to create or edit any CIS transactions in closed periods.

 

You'll want to browse these help articles in case you need assistance with QuickBooks.

 

Reply to a comment below if you need further assistance about CIS. We're here to help you in any way. Have a great weekend!

 

R
Ryan 4 woods
March 23, 2022

I have the same issue I send an invoice and the software is saying they aren't marked as cis contractor yet I've ticked the box and compered with a different client that works and there's no difference so it isn't recording the cis income annoyingly 

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whibbs1Author
March 23, 2022

i never got it to work, had big problems i cant run a business with out, so i moved to Sage accounts best move i have made 

JasroV
JasroV
March 23, 2022

I'm sad to know you've moved on with another software, @whibbs1. But I'm glad you're back on the right track.

 

I know sometimes running a business can be challenging. Rest assured I'm here to make it easy for you, Ryan.

 

Let's perform some steps to isolate this issue. I suggest logging out and logging back in to your QuickBooks Online (QBO). This refreshes the program and for the updates to take effect.

 

If this is not the case, I recommend toggling the Is CIS contractor box in your customer profile. Then log out and log back in.

 

If the issue persists, I suggest accessing your account via a private or incognito window to see if this is a browser cache issue. The browser uses cache data to help load web pages faster. However, too much of it causes issues that hinder the performance of your account.

 

Using a private window helps us verify the issue as this doesn't save cache files. To open an incognito window, you can refer to these shortcut keys: 

 

  • Ctrl + Shift + N (Google Chrome browser)
  • Ctrl + Shift + P (Mozilla Firefox & Microsoft Edge browsers)
  • Command + Shift + N (Safari browser)

 

If you’re able to send your invoice with ease, I’d suggest clearing your regular browser's cache to optimise its performance. If the issue remains, I recommend using other supported browsers. This way, we can check if this is a browser-specific issue.

 

Furthermore, I'm attaching this article that can guide you in seamlessly handling your CIS: CIS guide in QuickBooks Online.

 

I'm always here if you have any other questions about your invoices and QBO. It's my top priority to assist you in running your business flawlessly. Have a good one, and take care!

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